Surveys
Surveys
Send surveys
that drive happiness
and growth at scale
Send custom, low-friction, automated surveys. Use AI to uncover trends and learnings about your audience. Bring it all together to continually evolve your customer experience.
Act on Insights
Turn feedback into improved experiences to delight your customers
Send surveys via text
Get more responses and data with
frictionless text message surveys
Add reviews / referrals
Attract new customers with
post-survey interactions
Make it conversational
Send surveys that get a response, not an eye roll. Convenient and conversational, Pulse Surveys give you the ability to collect feedback and listen to VoC via text message — boosting response rates and providing real-time insight.
Hard data.
Easy learnings.
What to do with all your newfound customer sentiment data? Have Athena AI make it organized and actionable. Identify areas for improvement, stack rank your locations, and turn negative feedback into opportunities for growth with support tickets automatically pushed to the right people.
"Switching to text-based Surveys instantly improved our results.
Within 6 weeks, we saw a 20-point increase in our NPS."
Jane Cox
Transform responses
into reviews and
referrals
Holyfield Media Surveys is perfectly suited for the next generation of marketing. Because we go a step further, giving you the option to automate referral requests and review requests for all survey respondents. Get Increased review volume, a boosted online reputation, and a steady flow of qualified leads — all driven by your happy customers.
Normalize your feedback
Multi-touch, omnichannel, and normalized, Experience Score is the all-in-one metric for capturing VoC and measuring customer experience. Turn surveys, text, chat, and more into signals to inform how you reach your customers.
EXPLORE A BETTER WAY TO GROW
See why Holyfield Media is the #1 rated Experience Marketing Platform and
the choice of forward-thinking businesses.
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